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Returns & Exchanges

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a

manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email if you need to return or exchange

a product.

2. Mail your returned item to:

20618 Vendale Dr.

Lakewood, CA 90715

Return Exceptions

Some items cannot be returned. These include custom printed products. Merchandise

that has been used or altered will not be accepted for return or exchange. All defects /

order issues must be reported to Bazua Signs & Graphics within 10 days of receiving

your order.

We offer full refunds as house credit, reprints on defective print orders, or

mutually agreed-upon partial house credit.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your store

credit. We do not refund or credit the original shipping and handling that you paid on the



If your item is in like new condition, you may exchange your item for another item of

equal value. You will not be subject to a restocking fee in this case, but you still will have

to pay return shipping.

Payment Policy

Accepted Methods of Payment are Credit Card (Visa, Master Card, American Express,

Discover) & Check.

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill

your order for any reason your credit card will be refunded.

Shipping Policy

Turnaround times vary depending on the item. Please refer to each product page for

its turnaround time.


We use the following carriers to deliver our orders:


Bazua Signs Courier

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the

tracking information.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products,

and your location.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock.

When the item becomes available we will ship you the rest of your order. You will not be

charged any additional shipping and handling for the second shipment.

Returns, Refunds and Exchanges Policy